Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

A powerful 7.2 magnitude earthquake hit Haiti on Saturday 14 August. TSF deployed a team from its headquarters to provide humanitarian assistance in the affected area.

After the hurricane, the most affected cities of Jérémie and Les Cayes were deprived of contact with the outside world. TSF teams were on hand to provide the essential communications to rescue teams and residents.

The 2010 earthquake in Haiti is a humanitarian crisis that remains engraved in the memories of people across the globe. With more than 220,000 fatalities, and over 1 million people left without a roof over their heads, relief efforts were titanic. With the support of the European Civil Protection and Humanitarian Aid Operations body (ECHO), TSF provided satellite telecommunications support for the humanitarian response community, including the government and the United Nations, whilst working to provide communications services for thousands of families.

TSF supported satellite communications and IT resource centres for humanitarian emergency operations following four hurricanes in Haiti.

Heavy rains at the end of 2007 caused severe floods that affected several communities in northern and eastern Bolivia. In addition to the 48 fatalities and 5 missing, more than 40,000 families were affected and depended on humanitarian aid. OCHA requested that TSF provide IT and telecom support to UNDAC teams assessing the needs of survivors. Two coordination centres were also connected by TSF in La Paz and Santa Cruz.

Cyclone Jeanne hit Haiti on 18th September. Two days of heavy rains led to serious flooding in North West Haiti, principally affecting the town of Gonaives. At the time of the disaster, TSF was already mobilised on the island of Grenada since 13th September. A TSF team arrived on Haiti on 24th September and had be augmented one week later. The team was from this date operational to bring help and support to the victims as well as local and international NGOs.

TSF deployed to the Dominican Republic and Haiti following devastating floods to create emergency communications centres for relief agencies and the affected population

Although it is difficult to prevent risks, the preparation and investment in effective response mechanisms at regional and national levels limit the impact of humanitarian disasters. Haiti being regularly threatened by natural disasters, the collaboration between TSF and ANSH is part of an effective emergency response strategy.